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EMS and the Burden of Explanation to Lawmakers
By Allison G. S. Knox, M.A., EMT-B, Faculty at American Military University Emergency Medical Services (EMS) is an intriguing policy area because it encompasses numerous issue areas at the local, state...
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Duty to Act: Legal Obligations vs. Community Expectations
By Anthony Mangeri Over the years, there have been several stories of public safety personnel, on and off duty, failing to meet the response expectations of their community. A recent incident in the...
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In the Public Eye: Ways for First Responders to Maintain Strong Public Relations
By Allison G. S. Knox, M.A., B.A., EMT-B, professor at American Military University Often times, first responders don’t contemplate the importance of good public relations. For some individuals, public...
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First Aid Training: An Opportunity to Educate the Public about EMS
By Allison G. S. Knox, M.A., B.A., EMT-B, Faculty at American Military University Throughout the United States, many individuals receive first aid training so they know how to handle very basic...
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10 Steps for Starting a CERT Program in Your Area
By Dr. Shana Nicholson, faculty member, Emergency and Disaster Management at American Military University For almost 20 years, I have been an active member of the emergency medical services (EMS), fire...
View ArticlePublic Safety Concerns: How to be Prepared for Budget Cuts
By Allison G. S. Knox, M.A., EMT-B; Faculty, American Military University Since the 2008 bail out, Americans and members of the government, respectively, have been increasingly concerned about the...
View ArticleDuty to Act: What Does Your SOP Say?
By Anthony Mangeri, faculty member, Emergency and Disaster Management Program at American Military University There have been several stories of public safety personnel, on and off duty, failing to...
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Catering to Millennials: Challenges in Recruiting Volunteers for EMS and Fire
By Dr. Shana Nicholson and Joseph Heaton What drives 20-somethings, also known as the millennial generation, is dramatically different than generation’s past. The Bureau of Labor Statistics reported...
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Public Safety Leadership: What it Takes to be a Top-Notch Manager
By Michael Beshears, professor of criminal justice at American Military University Being an effective manager is critical in all professions, but it is especially important for those working in the...
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The Do’s and Don’ts of Social Media in Emergency Services
By Dr. Shana Nicholson and Joseph Heaton Social media has become a staple in today’s society. It is hard to find someone who does not participate in at least one service, whether it is Facebook,...
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The Need to Avoid EMS Staffing Reductions During Budget Cuts
By Allison G. S. Knox, M.A., EMT-B, Faculty at American Military University As local governments make budget cuts in an effort to maintain their finances and prevent layoffs, it is critical for...
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The Crime Scene: Tips for How First Responders Can Help Preserve Key Evidence
By Dena Weiss, professor of criminal justice at American Military University First responders to crime scenes are a crucial part of any criminal investigation. The first officer at the scene has many...
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Moving from a QA to QI Program Helps EMS Managers Focus on Improvement, Not...
By Dr. Shana Nicholson and Joseph Heaton As emergency medical services (EMS) managers, quality assurance (QA) can be a struggle when it comes to guiding our staff. It is imperative that we ensure staff...
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Saving the Dying Agency: The Value of Transformational Leadership in EMS
By Dr. Shana Nicholson and Scott Crouch Maintaining strong leadership within Emergency Medical Services (EMS) has always been a challenge, particularly for agencies in rural areas that depended heavily...
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Five Successful Strategies to Partner with Your Community
By James McLaughlin One of the few times the community interacts with its fire department, other than during an emergency situation, is at city or town council meetings during budget season. The topics...
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Public Health Sectors Need Teamwork to Address Ebola Concerns
By Anthony S. Mangeri, faculty member, Emergency and Disaster Management Program at American Military University On October 8, Thomas Eric Duncan, the first person ever diagnosed with Ebola in the...
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Survivor’s Guilt: How to Move Forward After a Line-of-Duty Death
By Dr. Shana Nicholson, faculty member, Emergency and Disaster Management at American Military University Firefighters and rescue personnel pull on bunker gear and pack up. We cut the cars, start the...
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Sandy Hook, Aurora Leaders Share Commonalities of Responding to Mass Casualty...
By Leischen Stelter No community, large or small, is immune to mass casualty events. During an educational session at the 120th annual International Association of Chiefs of Police (IACP) in Orlando,...
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Emergency Call Centers Bring Stress 24-7
By Mark Bond, professor of Criminal Justice at American Military University Today’s 911 call centers are staffed 24 hours a day, 365 days a year with police and fire dispatchers and 911 call takers....
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First Aid Courses are an Opportunity to Build Support for EMS
By Allison G. S. Knox, M.A., B.A., EMT-B, Faculty at American Military University Throughout the United States, many individuals receive first aid training so they know how to handle very basic...
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